Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Profile information and professional credentials
• Payment information (processed securely through third-party providers)
• Communication preferences and settings

1.2 Usage Information

We automatically collect certain information when you use our platform:

• Device information and IP address
• Browser type and operating system
• Pages visited and time spent on our platform
• Search queries and job applications

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Develop new products and services
• Monitor and analyze trends and usage
• Personalize your experience on our platform

3. Information Sharing

3.1 With Other Users

We share certain information with other users to facilitate service delivery:

• Service providers can see job details and client requirements
• Clients can see service provider profiles and qualifications
• Contact information is shared only after job acceptance

3.2 With Third Parties

We may share your information with:

• Payment processors for transaction processing
• Service providers who assist in platform operations
• Legal authorities when required by law
• Business partners with your consent

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication systems
• Secure data centers and infrastructure
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our platform and services

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your personal information through your account settings or by contacting us.

6.2 Data Portability

You can request a copy of your personal information in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your personal information, subject to certain legal and operational requirements.

6.4 Communication Preferences

You can opt out of promotional communications while still receiving essential service-related messages.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and features
• Improve user experience and functionality

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

8. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@fieldtechs.co.ke
• Phone: +254 768 704 834
• Address: Nairobi, Kenya